Contact information

We're a small team. We answer every email personally.

If something isn't working — your device, your order, your tracking, or your back — we want to know. And we'll make it right.

Customer Support

Email: info@wellnessentials.co Response time: Within 1 business day

What to Include When You Email Us

To help us solve your issue faster, please include:

  • Your order number (if applicable)
  • A clear description of what's happening
  • Photos or video, if relevant

What We Help With

  • Order status, tracking, and delivery questions
  • Returns, exchanges, and refunds
  • Device troubleshooting and usage questions
  • Wholesale and bulk order inquiries
  • Press, partnership, and media requests

Mailing Address

Yield Brands LLC 1209 Mountain Road Pl NE, Ste N Albuquerque, NM 87110 United States

Before You Email

You may find your answer faster on our product pages — most common questions are addressed in the FAQ section of each kit. If you've already checked there and still need help, we're here.